Customer Service
Many featured items are ordered in limited quantities and might not be available for re-order. Please contact us with any questions regarding availability.
Thank you for visiting www.ps-stores.com. In most cases, orders by phone will be processed within 1-2 business days (for orders placed by noon PST).
We accept VISA, MC and AMEX as payment options.
Be assured any information you provide to receive our newsletters or e-mail updates is for internal use only.
Return Policy
Shipped items may be returned within 30 days of the purchase date for a full refund of the merchandise cost. Shipping fees are not returnable. All returns must be in their original unopened packaging in its original box. Refunds will be issued to the customer upon return of the product in good condition.
Shipping and Handling Charges Per Address
UPS only
| Total Merchandise | ground | 2nd Day | Next Day |
|---|---|---|---|
| Up to $39.99 | $7.00 | $12.00 | $18.00 |
| $40.00 - $59.99 | $8.00 | $14.00 | $21.00 |
| $60.00 - $79.99 | $9.00 | $16.00 | $24.00 |
| $80.00 - $99.99 | $11.00 | $20.00 | $30.00 |
| $100.00 - $199.99 | $13.00 | $24.00 | $36.00 |
| $200.00+ | 10% of Merch total | 10% + $15 | 10% + $20 |
Oversized or items over 10 lbs. may incur addition shipping charges.
Shipping to AK and HI not available at this time.
Shipping within WA state is taxable -- even if it is a tax exempt sale.
